Think about the last time you were in a classroom. Remember how hard it is to get two dozen people to learn something together? Can anyone imagine doing this for 65,000 people? That scale seems impossible, right?
Maybe not. It would be pointless to push that many people through formal sessions with traditional instructors. But Conduent has a different strategy. The business services firm is cultivating a self-sustaining learning culture by empowering its people to continuously learn from each other.
Conduent employs more than 60,000 people worldwide in an industry where skills change quickly. To stay agile on this scale, the company is not forcing them all into classrooms. They’re enabling their employees to engage in peer-to-peer learning and empowering early adopters to become ambassadors for Conduent’s learning ecosystem.
The movement at Conduent is gaining momentum. Employees sign up voluntarily or they are recommended by peers. They join “waves” with co-workers, learning a few hours a week at their own pace. Employees also receive guidance from advisors as they explore the learning ecosystem. Thus, the new learning culture comes alive organically.
There is still a long way to go, but employees at Conduent are excited about their journey together. To dive deeper into how Conduent is making their massive learning ecosystem come to life, download our newest case study.
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